Policies

Policies for The Canyon Villa A Luxurious and Intimate Inn

POLICIES

The Canyon Villa is designed and operated for an adult clientele seeking a romantic and tranquil atmosphere, and is therefore unsuitable for children under 21 years of age.

We love animals, but we ask that you do not bring them with you during your stay. We would be happy to assist you in making reservations at a nearby kennel.

The Canyon Villa is located in a High Danger Fire Area; therefore we are a non-smoking, tobacco-free, vapor-free property both inside and out for the safety, health and courtesy of all our guests. Smoking is considered “damages.” Food is not permitted in the Guest Rooms. Guests are financially responsible for any damages to the rooms or public spaces. Violation of any of these policies will result in a minimum charge of $500.00 due to the expenses we incur to remediate any damages and the loss of income.

We kindly request that bicycles be secured outside the residence; and hiking footwear be removed before entering your room.

RESERVATIONS

We accept reservations up to 18 months in advance. Please check the website for minimum stay requirements, as it varies throughout the year. All room rates are subject to Transient Occupancy Tax. To secure your reservation, full payment is required at the time of booking. We accept Visa, MasterCard and American Express. Online reservations require presentation of a valid credit card upon check-in for incidentals. We reserve the right to cancel or deny any reservations.

CANCELLATIONS

Due to our intimate size, any cancellation affects us greatly.  Please understand, we must maintain a firm cancellation policy for non-arrival or early departure.

For cancellations requested more than thirty days prior to arrival we will refund your payment, less a 10% administrative fee; or we can hold your payment and apply it in full towards a future booking.

For cancellations requested thirty days or less prior to arrival, we must hold you financially responsible for the entire length of your booked stay.

Modifications to your reservation requested, more than 30 days prior to arrival, are accepted subject to availability. We are unable to accommodate any modifications to your reservation 30 days or less prior to your arrival.

TRAVEL INSURANCE

We realize that travel itineraries can have unexpected changes. For peace of mind when planning your travel, please consider purchasing travel insurance for your upcoming trip. We recommend InsureMyTrip. They are the best option to compare plans and find the right coverage for you. They have thousands of travel insurance plans and a one-of-a-kind recommendation search engine to help travelers find the right plan. They will be there for you before, during, and after your trip should you need anything; most importantly, assisting you with a claim.

Travel Insurance by InsureMyTrip
CHECK IN & CHECK OUT

Check-in time is between 3:00 p.m. and 6:00 p.m. Checkout is before 11:00 a.m. on your departure date. Please call us to make special arrangements should you need to check-in earlier than 3:00 p.m. or later than 6:00 p.m.

ADA COMPLIANCE

Our goal is to provide a wonderful experience in the desirable location of Paso Robles, CA. We strive to create an environment that is welcoming and accommodating for all individuals, including those with hearing, vision or other disabilities. We have built our site with ADA compliance in mind and have utilized available tools such as achecker.ca and Google Chrome’s ADA compatibility diagnostic tools. If you have difficulty navigating our website or booking a room at our inn, we ask you to contact us via telephone or email and our helpful staff will be happy to assist you. Please note that our property is not physically ADA Compliant. Due to the fact that our inn has only 4 rooms, we do not have to comply to ADA’s physical requirements in and on the property .

1455 Kiler Canyon Road
Paso Robles, CA 93446
(805)238-3362
Owners: William Carter and Katherine Bloxsom-Carter
stay@thecanyonvilla.com

We work very hard to provide an easy-to-use online experience for all guests. We believe all of our website visitors should be able to easily research online on https://www.thecanyonvilla.com regardless of device type and whether an individual requires assistive technology like a screen reader, font magnification, translation or voice recognition software. Our hotel website allows visitors to search for accessibility featured guest rooms with ease and details our property’s accessibility features here. Note: our property does not have to comply with the American Disabilities Act’s physical requirements for the property and therefore, has no handicap accessible features.
If you have any questions or would like to report any issues related to the accessibility features of our property’s website, please contact us at stay@thecanyonvilla.com

Bed and Breakfast Website Accessibility Features
This inn’s website for The Canyon Villa is designed to be fully accessible to all and is designed according to W3C Web Content Accessibility Guidelines (WCAG) 2.0 and conforms to most priority checkpoints which entail some of the following elements:

Navigation Shortcuts
Our inn’s website can be navigated by using the tab key to traverse the elements of each page and by using the enter key to activate a highlighted link.

Structured, Semantic Markup
HTML heading tags are used to convey the document structure. Navigation menus are tagged as HTML maps so that the menu title can be read out, and the menu items are presented as a group.

Images Visibility
All content images include descriptive ALT attributes and all purely decorative graphics include null ALT attributes.

Standards Compliance
The site is designed to conform to Level AA compliance as specified by the Web Content Accessibility Guidelines. All pages validate as XHTML 1.0 and use structured semantic markup.

Our Property Offers The Following Accessibility Features

Property Accessibility Features
Our property has no accessible features for use by the handicapped.

Guest Room Accessibility Features
Our property has no accessible features for use by the handicapped.

Bathroom Accessibility Features
Our property has no accessible features for use by the handicapped.

Accessibility References

Accessibility Software and Services
The following tools and services are available for free to assist you with viewing and interacting with our website:

      • HTML Validator for HTML Validator, a free service for checking that web pages conform to published HTML standards.
      • Click Here for Web Page Backward Compatibility Viewer, a tool for viewing your web pages without a variety of modern browser features.
      • Click Here for Lynx, a free text-only web browser.

Browser Help
Optimize the way you view your web browser. If you have difficulty in reading our website on your screen, you may be able to change the settings on your browser to help you improve readability and visibility of each webpage:
Learn about the Accessibility features of these major Internet Browsers below:

By booking your reservation you acknowledge and fully agree to our policies.

Effective August 4, 2018

If you have any questions about our policies, please feel free to call or email us.

 

Canyon Icon Canyon Villa

Renew and Restore . . .
In a Serene and Tranquil Environment

Reserve your stay today!